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VoIP pricing, per user, every feature included

One price per user per month. The auto attendant, call routing, voicemail to email, the apps, call recording and call analytics are on every plan, so the price on this page is the price you pay. No contract, cancel any time.

Business phone plans at a glance

Plan
Essentials
Monthly price
$24 per user per month
Yearly price
$19 per user per month, $228 per user per year
What you get each month
A number per user, unlimited US and Canada calling, auto attendant, routing, voicemail to email, apps, recording kept 90 days, call analytics
Plan
Business
Monthly price
$36 per user per month
Yearly price
$29 per user per month, $348 per user per year
What you get each month
Everything in Essentials plus business texting, call queues, recording kept 1 year, dashboards, CRM integrations, whisper and barge, video meetings
Plan
Ultimate
Monthly price
$54 per user per month
Yearly price
$44 per user per month, $528 per user per year
What you get each month
Everything in Business plus unlimited recording storage, wall board and custom reports, advanced IVR, multi-site, international numbers, priority support
Plan
Enterprise
Monthly price
Talk to sales
Yearly price
Custom pricing
What you get each month
Everything in Ultimate plus SSO, SCIM, custom roles, audit log, SIP trunking, uptime SLA, invoicing and volume pricing
Save about 20 percent with yearly billing

Essentials

For a small office that needs a professional main line.

$19 per user per month, billed yearly

$24 per user per month, billed monthly

Total per month
Total per year
  • One local or toll-free number per user
  • Unlimited calling in the US and Canada
  • Auto attendant with a multi-level menu
  • Business hours and holiday schedules
  • Call routing: ring groups, forwarding, simultaneous and sequential ringing
  • Voicemail to email with transcription
  • Mobile (iOS, Android) and desktop (Windows, macOS) apps and web softphone
  • Call recording on demand and automatic, 90 days storage
  • Call analytics: call log, missed calls, answer rate per user
  • Number porting at no charge
  • 100 pooled toll-free minutes per user

Business

Most popular

For teams with support or sales lines.

$29 per user per month, billed yearly

$36 per user per month, billed monthly

Total per month
Total per year
  • Everything in Essentials
  • Business texting (SMS and MMS) from company numbers
  • Call queues with hold music, wait time and position announcements
  • Recording storage 1 year, search by number, user and date
  • Analytics dashboards: busiest hours, wait times, missed call reasons, per department
  • CRM integrations: HubSpot, Salesforce and Zoho
  • Google Workspace and Microsoft 365 contacts
  • Call whisper, barge and monitor for team leads
  • Video meetings up to 100 participants
  • 5 shared numbers for the company
  • 500 pooled toll-free minutes per user

Ultimate

For multi-site and call-heavy teams.

$44 per user per month, billed yearly

$54 per user per month, billed monthly

Total per month
Total per year
  • Everything in Business
  • Unlimited recording storage and recording export
  • Real-time wall board and custom reports
  • Scheduled report emails
  • Advanced IVR with data dips: route by caller number or account
  • Multi-site: several locations, local numbers per site, site-level admins
  • International numbers in 40+ countries
  • Priority support by phone and chat
  • 20 shared numbers for the company
  • 1 000 pooled toll-free minutes per user
  • Video meetings up to 200 participants

Enterprise

For IT-led rollouts across the company.

Custom pricing

  • Everything in Ultimate
  • SSO with SAML, Okta and Microsoft Entra ID
  • SCIM user provisioning
  • Custom admin roles, audit log and data retention policies
  • SIP trunking for your existing PBX during migration
  • Financially backed uptime SLA
  • Named account manager and a migration plan
  • Invoicing with net 30 terms and volume pricing
  • Security review documents on request

VoIP cost calculator

Choose a plan and the number of users to see what your business phone system costs per month and per year.

Plan
Billing
Per user per month
Total per month
Total per year

Taxes and regulatory fees vary by state and are added on the invoice.

Compare every feature, plan by plan

Feature Essentials Business Ultimate Enterprise
Local or toll-free number per user Included Included Included Included
Shared company numbers Not included 5 20 Custom
Unlimited calling in the US and Canada Included Included Included Included
Pooled toll-free minutes per user 100 500 1 000 Custom
Auto attendant with multi-level menu Included Included Included Included
Business hours and holiday schedules Included Included Included Included
Ring groups, forwarding, simultaneous and sequential ringing Included Included Included Included
Voicemail to email with transcription Included Included Included Included
Mobile, desktop and web apps Included Included Included Included
SIP desk phone support Included Included Included Included
Call recording, automatic and on demand Included Included Included Included
Recording storage 90 days 1 year Unlimited Custom
Recording search by number, user and date Not included Included Included Included
Recording export Not included Not included Included Included
Call log, missed calls, answer rate per user Included Included Included Included
Analytics dashboards per department Not included Included Included Included
Real-time wall board and custom reports Not included Not included Included Included
Scheduled report emails Not included Not included Included Included
Business texting (SMS and MMS) Not included Included Included Included
Call queues with announcements Not included Included Included Included
Whisper, barge and monitor Not included Included Included Included
CRM integrations: HubSpot, Salesforce, Zoho Not included Included Included Included
Google Workspace and Microsoft 365 contacts Not included Included Included Included
Video meetings Not included Up to 100 participants Up to 200 participants Custom
Advanced IVR with data dips Not included Not included Included Included
Multi-site with site-level admins Not included Not included Included Included
International numbers in 40+ countries Not included Not included Included Included
Number porting at no charge Included Included Included Included
Support Email and chat Email and chat Priority phone and chat Named account manager
SSO and SCIM provisioning Not included Not included Not included Included
Custom admin roles and audit log Not included Not included Not included Included
Data retention policies Not included Not included Not included Included
SIP trunking for an existing PBX Not included Not included Not included Included
Uptime SLA Not included Not included Not included Included
Invoicing with net 30 terms Not included Not included Not included Included

What the per-user price includes

Many business phone plans start low and then sell the auto attendant, call recording or reports as add-ons. At Youvoip those are part of every plan. Higher plans add scale, such as texting, queues, longer recording storage, multi-site and single sign-on, not the basics a business phone needs on day one.

  • No setup fee and no charge for number porting
  • No hardware to buy: the softphone and business phone app come with every user
  • No contract: pay monthly, or yearly for the lower price
  • Taxes and regulatory fees are shown on the invoice and vary by state

Billing questions

How does per-user billing work?

You pay for each person who has a Youvoip extension. Monthly plans bill each month for the users on the account; yearly plans bill once a year per user at the lower yearly price.

Can I add or remove users during the billing period?

Yes. Add a user at any time and the charge is prorated to the end of the current period. When you remove a user, the seat stops renewing at the next billing date.

How much do I save with yearly billing?

About 20 percent. Essentials is $19 per user per month billed yearly instead of $24 monthly, Business is $29 instead of $36, and Ultimate is $44 instead of $54.

Is there a contract or a cancellation fee?

No. You can cancel at any time and there is no cancellation fee. Access continues until the end of the period you already paid for.

Can I mix plans for different users?

Each account runs on one plan, so every person has the same features. Teams that need a different setup per location use multi-site on Ultimate, or talk to sales about Enterprise.

Do you send invoices?

Every payment has a receipt and invoice in the admin console. Enterprise accounts can pay by invoice with net 30 terms.

Can I try it before I pay?

Yes. The VoIP demo lets you build a call flow, hear the greeting and simulate a call without an account. Youvoip itself is a paid subscription with no contract.

Which plan should a small office choose?

Most offices up to about twenty people start on Essentials: a number per user, the auto attendant, routing, recording and analytics. Teams with a support or sales line usually choose Business for queues, texting and longer recording storage. See phone systems for small business.

Start with the plan that fits today

Create your account, choose your plan and number of users, and change both whenever the team changes.

Try the demo