GoTo Connect alternative with published prices and recording on every plan
Youvoip is a GoTo Connect alternative for US offices of 2 to 50 people that want to see the price before they talk to anyone. GoTo no longer publishes its rates. Its last reported list prices are about $26 per user per month for Phone System, $34 for Connect CX and $80 for Contact Center, and CRM integrations need Connect CX. Youvoip Essentials is $12.50 per user billed yearly or $25 month to month with call recording and a phone menu, and Business adds HubSpot, Salesforce and Zoho logging at $19.50 yearly, with no contract on either.
Why offices start looking at GoTo Connect competitors
GoTo Connect, the phone system that used to be Jive, is a mature product, and a lot of offices have run on it for years. The search for a replacement usually starts at renewal. GoTo now sends every pricing question to a sales form, so the number on the renewal is whatever the rep quotes, and there is no public list to hold it against. Third-party reviews put Phone System at roughly $26 per user per month, Connect CX at $34 and Contact Center at $80, per Quo (September 28, 2026) and CloudTalk (August 21, 2026). Business News Daily saw $29 to $39 in earlier reviews. Teams that want calls logged in HubSpot or Salesforce have to move every seat up to Connect CX, and texting runs on credits with overage charges.
- No published price, every plan is a sales quote
- CRM integrations start on Connect CX, about $34 per user
- SMS runs on monthly credits, MMS counts as three
- Recordings are kept 13 months unless you pay for outside storage
What you get with Youvoip instead
Youvoip shows every plan and every price on the VoIP pricing page, and the checkout charges exactly that, so a 6 person office can price its phones in two minutes instead of booking a demo. Each seat includes a number, a multi-level IVR auto attendant, ring groups and business hours in call routing, voicemail to email with transcription, automatic and on-demand call recording, missed calls and answer rate per person in call analytics, and the desktop, mobile and browser softphone. Business adds call queues, business texting, a year of searchable recordings and the CRM connectors. Billing is monthly or yearly, and neither one locks you into a term.
- Price on the page, no quote and no sales call
- Recording and a phone menu on the entry plan
- HubSpot, Salesforce and Zoho on Business at $19.50 yearly
- No contract, no early termination fee
Example call flow for a 12 person independent insurance agency
Harbor Point Insurance, main line +1 (555) 010-0187
- After hours
- greeting After hours, key 1 gives the carrier claims numbers, other keys go to the general voicemail
GoTo Connect vs Youvoip compared
GoTo prices are the last list prices reported by third parties, because GoTo itself quotes every account. Feature notes for GoTo come from its plans page on goto.com and from 2026 reviews by Quo and Business News Daily. Both providers add taxes and regulatory fees that vary by location.
| What to compare | GoTo Connect | Youvoip |
|---|---|---|
| How you get a price | Sales quote | Published on the pricing page |
| Entry plan | Phone System, about $26 per user | Essentials, $12.50 yearly or $25 monthly |
| CRM integrations | From Connect CX, about $34 per user | Business, $19.50 yearly or $39 monthly |
| Call recording | Every plan, kept 13 months | Every plan, 90 days on Essentials, 1 year on Business |
| Phone menu and queues | Unlimited on Phone System | Menu on every plan, queues on Business |
| Business texting | Every plan, monthly credits with overage | Business plan |
| International calling | 50+ countries included | US and Canada included |
| Video meetings | Up to 250 people | Up to 100 people on Business |
| Contract | Set in the quote | None, monthly or yearly |
| Minimum seats | Set in the quote | 2 |
When GoTo Connect is still the better choice
GoTo is the stronger pick in a few real situations, and it is better to know them before you move. If your team calls Europe, Latin America or Asia every day, GoTo includes calling to more than 50 countries on Phone System, while Youvoip includes unlimited calling in the US and Canada only. GoTo puts unlimited call queues on its entry plan and keeps recordings 13 months, longer than the 90 days on Youvoip Essentials. It includes virtual fax and video meetings for 250 people. And if you are building a staffed support floor with agent dashboards, skills routing and an auto dialer, GoTo Contact Center is a dedicated product, and Youvoip is not a contact center. Month to month with CRM logging, GoTo Connect CX at its reported $34 can also land below Youvoip Business at $39, if your quote matches the list price.
Who switches from GoTo Connect to Youvoip
The offices that move are usually 3 to 50 phones that call inside the US, have never used the contact center features they were sold, and want the bill to be predictable. An insurance agency that records quote calls and logs them in HubSpot. A property management company with a maintenance line and an after-hours rule. An accounting firm that needs a busy-season queue for three months a year and nothing fancy the rest of the time. A law firm like those on our VoIP for law firms page that wants every intake call recorded.
- US offices of 2 to 50 people calling mostly in the US and Canada
- Teams that want CRM logging without paying for a CX suite
- Owners who would rather read a price than book a sales call
- Managers who review missed calls and answer rates every week
What a GoTo Connect replacement costs by team size
The GoTo columns use the reported list prices for Phone System and Connect CX per user per month, before taxes, fees and any discount in your quote. Youvoip figures show yearly billing first and month to month second, also before taxes, with the two-seat minimum applied. Model your own team on VoIP pricing.
| Team size | GoTo Phone System | GoTo Connect CX | Youvoip Essentials | Youvoip Business |
|---|---|---|---|---|
| 1 user | $26 | $34 | $25 or $50 | $39 or $78 |
| 3 users | $78 | $102 | $37.50 or $75 | $58.50 or $117 |
| 5 users | $130 | $170 | $62.50 or $125 | $97.50 or $195 |
| 10 users | $260 | $340 | $125 or $250 | $195 or $390 |
| 25 users | $650 | $850 | $312.50 or $625 | $487.50 or $975 |
For a 10 person office that wants calls logged in a CRM, Youvoip Business on yearly billing is $195 a month against about $340 on Connect CX, or $1,740 less a year. Without CRM logging, Essentials on yearly billing saves about $1,620 a year against Phone System. On month to month billing, Youvoip Business is the more expensive of the two CRM options, so the savings depend on taking the yearly price.
How to move off GoTo Connect without losing your number
Keep your main number. It is on your website, your carrier listings and your Google Business Profile. Number porting moves local and toll-free numbers to Youvoip at no charge, usually in one to three weeks, and GoTo keeps ringing until the port completes. Before you start, read the end date and notice period in your GoTo agreement, and export the recordings and voicemails you have to keep, because they stay in the GoTo admin portal. Then rebuild the menu and ring groups, register any SIP compatible desk phones, invite the team and test while GoTo still answers. Our guide on how to port a business phone number lists the documents the carrier asks for.
- Check the term end date and notice period first
- Export recordings and voicemails you must keep
- Port every number, including toll-free and fax lines
- Cancel GoTo only after calls arrive on the new system
GoTo Connect alternative questions
Who are GoTo Connect's competitors?
GoTo Connect competes with RingCentral, Nextiva, 8x8, Dialpad, Vonage and Zoom Phone in business phone systems, and with Grasshopper and Quo for very small teams that mostly use cell phones. Youvoip competes for US offices of 2 to 50 users that want published prices, recording on the entry plan and no contract.
What is the best alternative to GoTo Connect?
It depends on why you are leaving. For a US office of 2 to 50 people that wants call recording, a phone menu and CRM logging at a published price without a contract, Youvoip Business at $19.50 per user billed yearly covers what GoTo puts in Connect CX. Teams that call abroad daily often compare 8x8 or Zoom Phone.
How much does GoTo Connect cost per user?
GoTo no longer publishes prices and quotes each account. Reviews from August and September 2026 list Phone System at about $26 per user per month, Connect CX at about $34 and Contact Center at about $80. Taxes, regulatory fees, toll-free numbers and texting overages are added on top of the seat price.
Is GoTo Connect the same as Jive?
Yes. GoTo Connect is the phone system that LogMeIn bought as Jive in 2018 and later renamed when the company became GoTo. Accounts and desk phones carried over, so many offices on GoTo Connect today first signed up for Jive.
Can I keep my GoTo Connect number if I switch?
Yes. Local and toll-free numbers can be ported out of GoTo Connect, and Youvoip ports them at no charge, usually in one to three weeks. Keep the GoTo account active until the port completes, and check your agreement for a notice period before you cancel.
Price your GoTo replacement in two minutes
Build your call flow in the VoIP demo and hear the menu run, then pick a plan at the price on the page, port your numbers at no charge and record every call from the first day, with no contract and no sales call.
More ways to compare
Compare Youvoip with other providers on the CloudTalk alternative, JustCall alternative, Aircall alternative, RingCentral alternative, Nextiva alternative, 8x8 alternative, Vonage alternative, Ooma alternative, Dialpad alternative, Quo alternative and Grasshopper alternative pages. For every reported GoTo plan price, the fees and a team-size cost table, read GoTo Connect pricing, or see how providers stack up in VoIP providers.